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Oasis Palm Hotel Cancun, Cancun

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From211US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

Hotel Imperial is located in the Hotel Zone of Cancun, offering all-inclusive services for families. The hotel features pyramid-shaped architecture surrounded by palm trees and white sandy beaches. It includes dedicated children's areas like the KiddO Zone and various dining options.

Location

Located in the secure Hotel Zone, Oasis Palm benefits from proximity to Cancun's major attractions and dining options. The beach club provides additional recreational options early in the day. Transportation to and from the hotel is convenient, with access to local tours arranged through Viajes Caribe Maya.

Rooms

Rooms at Oasis Palm feature modern amenities like air conditioning, flat-screen TVs, and complimentary toiletries. Family Suites consist of interconnected rooms and can accommodate up to two adults and three children. Superior rooms are located on higher floors, providing remarkable views of the Caribbean Sea and nearby lagoon.

Eat & Drink

The hotel offers a wide variety of dining options, including Mexican, Italian, and Japanese cuisine. Restaurants feature specially designated areas for children, allowing them to enjoy colorful and fun meals. In addition, guests can experience gourmet dining with extensive menu options and unique culinary demonstrations.

Leisure & Business

Oasis Palm includes multiple leisure facilities such as swimming pools, whirlpool baths, and a Kiddo Zone for children aged three to twelve. The property also provides meeting rooms that are equipped to host corporate events and functions. Spa services are available, offering relaxation treatments and revitalizing body therapies.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
4 persons
27 m² 
Bed options:
2 Double beds
Lake view
Shower
Coffee machine
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Family King Suite
Max:
4 persons
63 m² 
Bed options:
2 Double beds
Lake view
Shower
Coffee machine
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Standard Room
Max:
4 persons
27 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Cancun 4.0 mi
Airports
Isla Mujeres (ISJ) 13.2 mi
Cancun (CUN) 13.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Tennis
  • Pool tables
  • Aerobics

Services

  • Paid shuttle service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Leisure/ TV room
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
700 ft
Blvd. Kukulcan km.5
Galeon Capitan Hook
200 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
2000 ft
Restaurants
Cocoa Grill & Seafood Restaurante
100 ft
Blvd. Kukulcan Km 4.5 En Grand Oasis
Fontina
4500 ft
Boulevard Kukulkan

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Modern rooms
Affordable dining
Limited dining options
Challenging to book restaurants
7.8/10
Very good
Rooms
8.3
Location
8.7
Service
7.3
Dining
6.9
Guest reviews
7.8/10
based on 7 review
7.1
7.1/10based on 1859 review
Herbert
United States of America, February  2024
8.4/10

I absolutely loved my stay at this hotel! The location is perfect, right by the beach and close to great restaurants. The rooms are clean and cozy, and the staff is extremely friendly. However, the dining options could use some improvement, especially for breakfast. The pool area is well-kept and relaxing. The pricing is fair, but it would be even better if Wi-Fi was included.

Rooms
9.0
The rooms were spotless and very comfortable.
Service
8.0
The staff was incredibly friendly and accommodating.
Location
10.0
The hotel is perfectly situated by the beach and close to amazing restaurants.
Dining
6.0
The dining experience was a bit lacking, especially for breakfast choices.
Facilities
9.0
The pool area was well-maintained and a great place to relax.
Charles
United Kingdom, December  2023
7.4/10

This hotel offers a lovely spot by the bay in a quiet area of Cancun. The rooms are spacious and modern, providing a great view. The friendly staff ensure a comfortable stay, although some aspects could be improved for better value.

Rooms
8.0
The rooms are spacious and modern, providing a great view.
Service
7.0
The staff are friendly but could benefit from more customer service training.
Location
9.0
The hotel is situated on the bay in a quiet area of Cancun, offering a serene environment for relaxation.
Dining
6.0
The dining experience offers gyu-don dishes but with limited variety.
Facilities
7.0
The hotel provides standard amenities but could enhance facilities for better guest experience.
Niall
United Kingdom, October  2023
7.2/10

The hotel is situated in a quiet area of Cancun on the bay, offering a serene atmosphere but making it a bit challenging to book restaurants. The rooms are spacious and modern, providing a comfortable stay; however, the need for more customer service training is evident. The dining experience offers gyudon dishes at an affordable price, but with limited options.

Rooms
8.0
Spacious and modern rooms.
Service
7.0
Requires more customer service training.
Location
6.0
In a quiet area of Cancun on the bay, but hard to book restaurants.
Dining
7.0
Affordable dining with gyudon dishes, but choices are limited.
Facilities
8.0
The hotel provides car hire, housekeeping, laundry, and tours/ticket assistance.
Modern rooms
Limited dining options
Basil
United Kingdom, September  2023
8.2/10

The hotel is located in a quiet area of Cancun on the bay, providing a serene atmosphere. The rooms are spacious and feature large screens for entertainment, ensuring a comfortable stay. However, the service could benefit from more customer service training to enhance the overall experience. The dining options include wood-fired pizza, offering a unique culinary experience. The facilities are modern and well-maintained, contributing to a convenient and pleasant stay.

Rooms
8.0
The rooms are spacious and feature large screens for entertainment.
Service
7.0
The service could benefit from more customer service training.
Location
9.0
The hotel is located in a quiet area of Cancun on the bay, providing a serene atmosphere.
Dining
8.0
The dining options include wood-fired pizza, offering a unique culinary experience.
Facilities
9.0
The facilities are modern and well-maintained, contributing to a convenient and pleasant stay.
Modern facilities
Service training
James
United Kingdom, September  2023
7.8/10

The hotel is ideally located in a quiet area of Cancun bay. The rooms are spacious and modern, but the service could benefit from more training. The dining options are focused on grilled and boiled fish, and the facilities are well-equipped. The price offers good value for money.

Rooms
8.0
The rooms are spacious and modern.
Service
7.0
The service could benefit from more customer service training.
Location
9.0
The hotel is located in a quiet area of Cancun bay.
Dining
7.0
The dining focuses on grilled and boiled fish.
Facilities
8.0
The facilities are well-equipped.
Samuel
United States of America, July  2023
7.8/10

The hotel is situated on the bay in a quiet area of Cancun, offering serene surroundings for a peaceful stay. The rooms are spacious and modern, providing a comfortable retreat. On the bright side, the hotel offers a convenient location to the Xcaret ferry to Isla Mujeres.

Rooms
8.0
The rooms boast large screens and are well-appointed for a cozy stay.
Service
7.0
While the service is attentive, there is room for improvement in customer service training.
Location
9.0
The hotel is in a peaceful area of Cancun, ideal for a relaxing vacation, and provides easy access to the Xcaret ferry to Isla Mujeres.
Dining
7.0
The hotel offers a variety of dining options, with aged USDA prime steaks being a highlight.
Facilities
8.0
The hotel provides a range of facilities, including car hire, dry cleaning, laundry services, and shuttle service, ensuring convenience during the stay.
Tony
United States of America, July  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were spacious and modern, the service was top-notch, and the location couldn't have been better. However, the dining options were a bit limited, and the paid shuttle service was not ideal. Overall, a great experience with some minor drawbacks.

Rooms
9.0
The rooms were spacious and modern.
Service
8.0
The service was top-notch, but could benefit from more customer service training.
Location
9.0
The hotel is conveniently located in a quiet area of Cancun, facing the ocean and close to some great restaurants.
Dining
7.0
Although the dining options were a bit limited, the quality of the food was excellent.
Facilities
9.0
The facilities were great, offering a variety of amenities for a comfortable stay.
modern rooms
limited dining options
Show more
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Check-in
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Check-out
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Rooms and Guests2 Guest, 1 Room